Underscoring the growing importance of chatbots, Microsoft has launched a cloud-based service to help companies and developers create these automated, text-based exchanges. Microsoft said its Azure ...

Microsoft launched its Azure Bot Services today to give bot creators the option to move their bots into the cloud and let Microsoft handle server and storage issues, the company announced today. Alexa ...

One of the more fascinating trends of this past year was the move to conversational computing. Instead of building complex apps, using bots over services like Facebook’s Messenger or Microsoft’s Skype ...

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Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. This article introduces practical methods for ...

Value stream management involves people in the organization to examine workflows and other processes to ensure they are deriving the maximum value from their efforts while eliminating waste — of ...

When the COVID-19 pandemic hit, international hospital group Mediclinic needed a fast and safe way to give patients, staff and visitors access to clinics. For this, it turned to technology partner ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More A chatbot to complement a doctor’s visit? It’s not as radical as it ...

Want to create a bot? You can do it in 30 minutes or less and without any coding skills! Here's how to create a bot to answer questions defined in a knowledge set or FAQ. Chatbots, infobots, ...