Despite efforts to improve customer communications, life insurers are seen as unnecessarily complicating explanations of their policies, according to the J.D. Power 2024 U.S. Individual Life Insurance ...

The fifth edition of the Inside the Intermediary study examines how brokerage general agencies (BGAs) and independent ...

Life insurance and annuity providers using digital technology to interact with customers are receiving higher satisfaction scores, according to the latest reports from J.D. Power. Among both products, ...

TROY, Mich.--(BUSINESS WIRE)--Could the latest generation of mobile apps and websites hold the keys to solving the decades-old challenge of customer apathy toward life insurance and annuities?

The JD Power U.S. Life Insurance Study platform analyzes customers’ experiences with their individual life, group life, and/or annuity product(s). The study provides an understanding of the needs and ...

Life insurance companies are trying to get younger people to buy their products, but they're having trouble because their communication is too complicated, a J.D. Power study finds. Confusing policies ...

NEW YORK (Reuters Health) - Although people who have donated a kidney have passed a rigorous battery of tests and tend to be healthier than the average person, many report difficulty getting or ...

MassMutual provides several types of life insurance, including a high-performing, dividend-earning whole life product, but ...

These policies provide money to pay for long-term care or leave a death benefit to your beneficiaries ...

Protective has some of the lowest average term life insurance rates among the insurers we analyzed. Its permanent life insurance policies are also cost-competitive and the insurer receives strong ...