Despite efforts to improve customer communications, life insurers are seen as unnecessarily complicating explanations of their policies, according to the J.D. Power 2024 U.S. Individual Life Insurance ...

TROY, Mich.: 9 Oct. 2025 — Overall customer satisfaction with individual life insurance providers remains steady this year, but that apparent stability masks significant year-over-year swings in ...

Could the latest generation of mobile apps and websites hold the keys to solving the decades-old challenge of customer apathy toward life insurance and annuities? According to the J.D. Power 2023 U.S.

Life insurance companies are trying to get younger people to buy their products, but they're having trouble because their communication is too complicated, a J.D. Power study finds. Confusing policies ...

Life insurance can help protect the people who depend on you financially, but figuring out which plan to buy can feel overwhelming. Policies vary widely in price, coverage types and complexity, and ...

MassMutual provides several types of life insurance, including a high-performing, dividend-earning whole life product, but some buyers might see higher-than-average rates for term coverage Written By ...

Many employers offer extra life insurance at group rates with no medical exam, which is easy to get but might not be your cheapest option Written By Written by Insurance Staff Writer, WSJ | Buy Side ...