Recent years have shown us that we must expect the unexpected. Tech disruptions in the form of varying, industry-wide innovations are majorly impacting how businesses operate on some fundamental ...

Retailers know the store of the future won’t build itself, but they’re still struggling to lay the foundation. A new Coresight Research survey, sponsored by Tech Mahindra, finds that 84% of retail ...

Remaining competitive in the convenience store (C-store) retail industry continues to require investment in automation technologies, even for smaller operations. Examples of both national and regional ...

More than one-third of Americans have made omnichannel shopping part of their regular routine since the pandemic, and nearly two-thirds of them plan to continue these behaviors. Prior to that, many ...

Retail store operations involve a number of operational processes performed on a continual basis by different members of a retail store team. The workflow of retail operational processes is fairly ...

With Salesforce’s 2023 holiday predictions forecasting that BOPIS (buying items online for in-store or curbside pickup) will influence $28 billion in incremental sales during the holiday season, ...

In a letter to employees, Whole Foods Market took stock of its growth but announced plans to streamline some operations, including merchandising, store operations, technology and human resources.

Convenience-store chain also promoted Desiree Dennis to senior director of operations and Allen King to director of training ...

Ralphs Grocery Company, a division of The Kroger Co., (NYSE: KR), recently announced the following promotions in the Store Operations area of its 325-store Ralphs Supermarkets Division. Dan McDivitt ...

Understaffing a store isn’t headline-worthy. Yet, at many retailers, such inefficiencies forfeit more inventory than the smash-and-grab robberies that go viral or make the news. Inventory loss is out ...