A survey is collecting data on resident transportation needs and gauging interest in later bus service. The survey results will be used to support a funding request for the expansion, which could ...

Lorain County Transit is asking residents to share how they use, or would like to use, public transportation as the agency works on a long-term plan to improve service across the county. The survey is ...

Core Transit, Eagle County’s public transportation agency, reviewed the wants and needs of its riders as it prepares to launch its 10-year transit plan next summer. Most riders asked for more frequent ...

SEPTA does not subscribe to Terminal, Transit’s customer experience platform. Rather, it relies on its own methods to acquire customer feedback. The agency conducts a quarterly customer satisfaction ...