On Doug’s first trip to visit Campbell’s Mexican production facilities during his tenure as the new CEO, he held a large group meeting with employees. In his earnest but brash way, he pressed them to ...
Tension: Marketers want to authentically connect with diverse audiences, but still treat multicultural consumers as secondary or “specialized” segments—missing deeper integration. Noise: Legacy ...
Forbes contributors publish independent expert analyses and insights. Anjana Susarla is a professor of Responsible AI at the Eli Broad College of Business at Michigan State University. This voice ...